Draw your own conclusions as to why betway take several months to pay customers. Having finally been paid, I can now say with full conviction that this company is the worse I have encountered for customer service. Their phone verification entailed me holding on via live chat and demanding someone calls me as part of their process in paying customers. Eventually when I was asleep, someone rang after midnight and asked me to confirm my last bet, the date I first deposited, why I wasn’t betting with betway anymore, the name of the dog I struck a bet. Ridiculous bunch of idiots. After 10 minutes of interrogation I asked when I will receive my money, the guy said I will escalate it to the operation team but can’t tell you. Anyway, several weeks later, I had to chase daily and threaten to appoint bailiffs in Malta to collect at their head office , I finally got my funds. This company should be closed down.
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