So we received our 3 x crucifix for our children Baptism. On the website 2 of them had that 45cm chains were in the specification 1 of them didn’t so we purchased a chain for this. On receiving no chains were received the 2 that were included on specifications. I have now been told - sorry chains aren’t included we are getting the website fixed and return the item. NO! I have purchased 2 x crucifix’s that’s have chains included, and I expect to receive what I have ordered. I recommend fixing your administration responses and have someone contact me immediately!