Not sure what kind of Mickey mouse outfit this is but it feels like they trying to scam their customers. Ordered a ring from Beville's. They sent out the wrong ring. A silver one instead of a white gold one like I ordered. Called them multiple times and no answer on their supplied phone number. Asked to leave a message and they would get back to me. They didn't. Had to go through the online chat and they organised a return. But I returned the ring over a month ago and it's hadn't been processed as the agents kept telling me. If it takes over month to process a return I think it's a bit ridiculous. Still waiting to get the issue sorted and looks like I'll need to involve the ACCC based off how they have acted so far. Not sure if their retail stores are better but online is abysmal.