Ordered a laptop on Dec 23rd....it is now February 15th and it has still not arrived. They told me in December it was January, they told me it would be February 2-4th in January, it is now February 15th and now they are saying end of February. I absolutely cannot believe that this is the type of business model they are choosing to run. I cannot use CHAT because the chat is always full (more upset customers) if I leave an email they say "we are sorry" and give me a different date. Right now my $2,200 is being held hostage...and my ONLY recourse is that I can leave an honest review of my experience.