BAD BAD VERY BAD I order a computer (Mac Book Pro 16") for $2800. B&H sends the product in a VERY flimsy box that was easily STOLEN at some point in the Fedex delivery cycle. What does B&H do? NOTHING? Head in the sand. Denial. No communication. I finally had to go to VISA to reverse the $2800 charge. I then went and got the same computer from COSTCO ($200 cheaper and no BS B&H customer service). Instead of owning up, B&H convinces VISA that they shipped the package. B&H then leaves ME to get reimbursement from FEDEX (but I am not the FEDEX client - B&H is the FEDEX client - so I cannot even file for the amount of the computer) My advice? RUN from this company - DO NOT BUY THEIR PRODUCTS. I am telling this to every New Yorker that I know. I am now STUCK with a double charge for a single computer - all due to B&H's bad business practices, inability to address their stolen computer and disgusting consumer (total lack of) courtesy. DO NOT BUY FROM THESE INCOMPETENT WILLIES!!! THEY RUN AND HIDE WHEN THEY SCREW UP. INCOMPETENT! THIS IS A BAD BUSINESS!