I Ordered a nikon z6ii mk ii thinking it was a US warranty. Come to find out, it's a gray market and the way to find out that it is gray market is to look in "what's in the box section" and see where it says BH warranty. That's what read between the lines actually means because they will scam you into paying full price for a gray market item. Once I found out it was gray market, I called and spoke to a manager that was condescending and spoke down to me making sound like a liar. When I asked where it indicated it was a gray market item, he said it was under the "mirrorless" word in the description page. When in fact it never did, then he says you have to look at it from your browser and not your phone. I order from my phone, all the time and it never indicated it, on there. Long story short, I am never buying from them again because there are plenty of other stores that wouldn't scam you into thinking you're buying US warranty item. B&H, I've been ordering from you for over 20 years and it will stop now. I also spoke to another manager and he wasn't any better. Sure he was apologetic but that's no good! I hope you shop around before going to them! Never again!
1 year ago
B&H Photo has a
4.7
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