They have sent broken equipment that delayed a professional trip on one occasion and on this most recent occasion, I ordered a camera that was set to arrive on the range date, and I received an email saying they had called to verify my payment, although I had been using the same form of payment at Adorama as a first time customer I emailed and called back but they were closed and the next email I received was that my order was canceled due to lack of verification. I don’t know if they expect people to answer calls they don’t know in today’s world of overwhelming scam calls , but once again, they left me high and dry with nothing but a few thousand dollars missing from my bank account for a couple of weeks. Do not shop here, try Adorama I highly recommend them.