Absolutely worst!!!! They did not deliver the item to the correct address and now giving me a hard time issuing refund! First they send me a txt document and ask me to sign it which I did, then they tell me to download a text document and print it, sign it, scan it and send it back, then they tell me to download the pdf and e-sign which they never sent. I spent more than 30 mins with the customer service and kept going in circles. They are deliberately delaying the refund process in the hope for me to give up. I just don't understand why do I have to run around for their fault???