DO NOT order through B&H, go through the seller directly to avoid the following: I ordered a $1600 product through B&H, the product showed up damaged, with no manual, with a remote that didn't work because the battery inside it already was dead. I bought a new battery for the remote just to find out the system was faulty. This happens right? So I returned the order, still expecting to rebuy the same product, plus another $10k+ order. I Returned the item in the exact packaging minus the external brown box. When the item arrived to me it was in the Gefen box, inside a blank brown box. I threw away the blank brown box, and sent it back in the Gefen box. Now B&H is charging me a 20% restocking fee for no reason ($300 for a blank/non branded brown box)