Agree totally with the last reviews, organised a pick up of my mums brand new 3 + 2 navy blue draylon seater sofas after she had to go into a care home, the driver was rude, said it wasnt the colour they required, I was disgusted, there was probably people sat on boxes this Christmas and he refused to take it, so I had to get the circular saw out out and destroy it, then took to the tip, he couldn't be arsed to be honest, I called head office, who said he was their eyes, never ever again, I will never give to any charity again, and will never recommend it, disgusting....