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Anonymous
I brought a brand new boxed 2+3 chest of drawers the only display was the 3 chest in grey but they had a black set which was the same design marked up as £125 so I asked if they had grey set the man said yes and put them through the till assuming they were the same price as no price listing was on display for grey set when he put bar code in they retail at £149 so I questioned it he went and got the ticket for the black set and put in the code they were another price £85 he then phone his manager as it was a Sunday and she said they were discontinued and that's why they were cheaper but I could ring head office and try to resolve the issue the women I spoke to was really nice and said she would get manager from the store to call me. When I got the phone call she said they shouldn't of been sold to me but the man did it as a good favour and wouldn't budge on price I did say she grey are on display and as I have purchased from there a couple of years ago I new that that sold this furniture but I said if the furniture wasn't for sale as yet then why was it on display even tho the 2+3 wasn't on the shop floor I found manager very rude and didn't want to say but the customer most of the Time is right she was also going on bout things that weren't relevant to the drawers I certainly won't be going back again and do not wish to talk to her again
2 years ago
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