Have to agree with the vast majority of the comments made here about BHF. Arranged to have a dining room table and chairs collected along with a perfectly good metal bedframe. The driver and his mate refused to take any of the items. The table and chairs had a few minor scratches, whilst they couldn't take the bedframe as there wasn't an accompanying mattress. No doubt if there was a mattress they would have found a reason not to take it too. Complete waste of time and now items which could be used again will now be going to the tip. BHF should make it clear what furniture items are acceptable to them, and stop the pretence that they are a charity, when it is now clear to me that they are a business.