Mixed Experiences. I’ve used the furniture collection/donation service satisfactorily, albeit with a bit of hassle to arrange collections. My items were accepted. I’ve also used the service whereby you box up your donated items, complete a Gift Aid form, print a free courier label and drop the box with the courier. During lockdown this has been great. However, I’m sceptical as to what happens to these goods. I’ve sent five large full boxes over the past year - my own good quality mostly new clothes, and items from my late aunt’s house that were new and mostly still boxed, or with labels attached. I received acknowledgment for two of the boxes being received. I recently received an email advising that £13 had been raised from the sale of my donated items. It maybe that it takes time for items to be filtered through the donation collection centre system to stores, but it has put me off. I wish I’d sold my stuff on eBay and will do so next time I have a clear out …