Booked a pick up of sofa and armchair by phone to Witney store , man was very helpful and sorted it all for me , delivery drivers came and said it unfit for sale and they wouldn’t be able to make any money on it , all the covers had been washed and both items hoovered , one said it was not new enough , I advised that if it still new I would not be buying another , surely to goodness they would have helped someone out especially at this time of price rises , just as they were leaving one driver said people who buy from charity shops are fussy and don’t want rubbish , I will not donate or buy anything again from such a rude and rubbish company , I thought charities were supposed to help people to recycle but obviously I was so wrong !!!!!!!!!