Absolute disgrace call themselves a charity shop...booked in a week ago to have my 3+2 leather sofa picked up today for donation...getting a new sofa delivered on Monday so all fitted in perfect...guys came out and told me the charity shop wont take it because the seat cushions are badly marked...if i thought my sofa was that bad i wouldnt even think of giving it to a charity shop...this would of helped someone who is looking for a sofa especially in these hard times and yet this charity shop refused to take it they shouldnt be taken bookings and then people waiting like myself to be told they wont take ...will never use The Heart Foundation again.