Absolutely terrible service! Booked a collection so they could pick up two bookcases in great condition, as well as barely used clothes, books and DVDs! They confirmed all of this, then told me they couldn't take the clothes, books and DVDs, even though they confirmed it beforehand and they didn't have any complaints about the conditions. Also, they damaged the walls in the hallway when taking the bookcases and for some reason left some of the boards behind without even telling me, my roommate had to let me know that they were blocking the house door hours later!