I had a table and 4 chairs in good condition.One chair did not have the fire safety tag but the lady on the phone said it would be up to the team who do the collections. They arrived this morning and when my husband said items at the back of the house and they would need to drive down a lane the 2 guys not happy and moaning.Furniture wrapped in black bags to keep it dry.One man started ripping it off and said table marked which it wasn't but could be painted.He was very abrupt and said taking nothing and drove off.The manner of these people is atrocious especially when poverty is on the increase.He said you could try another charity but to be honest not going through all that again.Furniture now broken up and taken to the dump. Really disappointed more about the attitude than the refusal.Remember this is ordinary members of the public who are only trying to help.