Very poor service when purchasing items bought a cabinet from shop Bristol city centre store.. Item was 100% available when purchased, paid for delivery all confirmed, put sticker on item “I’m sold” with assistant. kept checking in with store as local & adding items to the delivery at all stages checking all ok. The day before delivery I purchased more items added again the manager himself took my order & added all items once again all confirmed.Today delivery arrives & 2 items short, the cabinet & a table , the driver said he would return with items. 4 hours waiting called driver no answer, called store said would investigate and get to me waited 2 hrs no response, called store to be told item, sold 2 weeks before I had purchased it ?? Rather odd that they realise that today after Iv been in constant contact with store staff and spoke to the manager!! Also everything is computer based and stored ! How can this happen seemed very odd to me .. Iv spoke to someone who is a friend of a volunteer only to be told that the cabinet I purchased was bought by a member of staffs family.. very very odd and untrustworthy.. I will never ever donate to this charity as I have had open heart surgery & like to support charities but no more .. extremely disappointed, feel cheated , to those donating expensive items make sure it goes into the right hands as something very dodgy has gone on here & im told I can get a refund but have to go into the store and collect it & still a table short?