Bought two side cabinets and dressing table 120 pound at invoramond Perth Scotland I phoned to ask to reserve it 4.49 that evening I would be in next day to collect the nice lady called Anne had to ask her manager she said only till 9.30 next morning Anne was really nice not her fault I went back next day 10 39 reserve since was off the lady was English said oh u the one phoned up I was very polite and said yes the back of dresser needed nail in my husband said that's needed sorted any chance of getting a wee bit of as he would fix it she replied well u got it cheap enough I could have made it dearer I replied and said I come here a lot every time u are so rude it's not nice giving to charity when u spend money like that I will put this to paper's she needs help in customer services how to talk and respect customer s needs boot camp for season help with attitude I will not be so soft next time I will have proof of ignorance please take this info into consideration for more custom maba shop would be busier