Money-grubbin timewasting nesbits in the Woolwich Branch in Hare Street SE18. 3 times they sent someone to collect a wardrobe and other bric-a-brac and 3 times the same clueless individual was caught on camera making no effort to knock or ring the doorbell, even when the door was ajar and they knew someone was in! They over inflate the price of the items and wonder why they find it difficult to sell. The store is dusty and unclean despite the amount of staff/volunteers. Manager is petty & arrogant. He/she spitefully cancelled collection of the items, which was no problem as we contacted another Charity "Emmaus" who promptly collected the items a few days later, with exception of the wardrobe as It was sold privately on Gumtree for £150. We will continue to donate to them in future and advise others to do likewise!