BHF Watford - we had initially requested a house clearance, but he said there were only a few items they would resell so instead we agreed that list and booked in for a pick up of those items. The rudest men arrived, aggressive and unpleasant. His way of pointing to furniture was by kicking it. Despite having the list in his hand he then refused to take several items. I had travelled an hour for this, they had already been assessed! He said he was happy to take 2 wardrobes from upstairs but then made a lame effort to get them down the stairs and left without them. I have given away on the OLIO app to a variety of local grateful people. There is a gap in the market for repurposing furniture but not sure BHf really care about that.