BHS behaved unethically, with lack of customer care, in contravention of online selling laws and not in accordance with their own terms and conditions. I ordered a laptop which was advertised at some 30% less than most other suppliers, BHS accepted my order and told me when the laptop would be delivered. Two days later BHS told me that they were cancelling the order as there had been a pricing error. I wrote to complain and lay out my reasons. The response did not engage with my complaint but merely repeated the original cancellation saying “Unfortunately we are unable to reinstate your order as this as been cancelled due to a pricing error”. I will be avoiding BHS and will be encouraging my consumer network to do the same.