AWFUL customer service & bad quality products- never order from this company Wife is 9 months pregnant & about to give birth any moment. The customer service we received was absolutely appalling & caused massive undue stress. Still without an installed unit & toilet and due to have a newborn any minute. Vanity unit arrived cracked & toilet seat broken. When we rang up, we were promised 9.30am next day for new items, which never arrived. Was told on the phone 'broken items are normal' and it was the couriers fault. Also its up to the customer to dispose of the broken units, costing us time & money The next day...an hour late another arrives. Broken again. My wife had to spend hours on the phone and managed to get a 3rd unit out for delivery for the next day- and had to push them really hard to go above and beyond to do this. They weren't giving much. After promising they would pay the plumber for an extra day rate of £250, and then saying the unit would be for free after all the hassle- they then changed their mind on the plumber fee, and said they'd been 'overly generous enough' and it was a 'real gesture of goodwill'. Plumber has now had to come out 3 times so cost us £750 and the unit was £715 so we're at a loss with a lot of stress we could have done without. Immature, awful customer service. Really was the pits. DO NOT ORDER WITH THEM, I will be spreading the word.