TERRIBLE COMPANY Couldn't thought the enfield branch only ones who have tried to help. Had complaint going on for months now and I have been the only one doing all the chasing, I had purchased a car in may 2022 on A PCP plan and part ex my previous car which needed to be SETTLED then 2 months later advised I was in arrears with my previous car?? then called finance company close brothers and big motoring world they wouldn't look into the issue kept being told "Your get a call back" weeks later made a formal complaint wouldn't listen to me a girl called SOPHIE HAZEL from Kent branch kept on ignoring all my emails, then went to branch to manager she then contacted her to call me and didn't still. My credit rating had been affected for months was denied credit and my score has always been excellent. Also false advertisement about their ombudsmen details on the website its actually a energy company. Still to this day they are not helping me. Customer service skills are shocking and vile. I will look forward to taking this legal.