What a horrible horrible experience Beware of part exchange, they waste your time and you could be out of pocket! I initially called to ask to get a price for my part ex and if it would be possible to be send through a video to get a more precise figure as I am over 2 hours drive away. I was told this wasn’t possible and that I can get a figure straight away from their website, which came out at £4200. I wasn’t under any illusion that they would give me the full amount but having VW Doncaster offering me £3700 only last week I thought that they would probably place in it around the same sort of money. I reserved the car and booked to collect the car 4 days later. After a 5 hour round trip I was told that the initial offer of £4200 had come down to £2750, £1450 difference from when they originally quoted and £950 difference from VW Doncaster who had also physically seen the car. I don’t understand how they had such a huge difference in valuation, I have 2 garages who have valued my car over £3500! I get these guys are in sales but I felt they purposely low balled me as they assumed id just go with it. 5 hour round trip, half a days holidays and fuel down the drain down thanks to Big motoring World. No call from them regarding my online valuation on my car. No call from them after I paid my deposit to confirm my appointment, which they said I would. Ahmed who initially saw me was great and can’t fault him, shame about the company you work for!! Worst experience of buying a car, never ever again do I want to hear of Big Motoring World!