I would give it a 0 if I could. AVOID AT ALL COSTS. I purchased my car 10 days ago and have seen damages on my car after 1/2 days that was very well hidden from me. They took my car to wash after signing an agreement without asking me if I wanted one, and they clearly touched up the chips so it looks presentable on the viewing, and it must have come off during the wash. They also done a brilliant job trying to hide a massive crack on the plastic near the ignition (by the driving wheel) which looks absolutely disgusting and definitely not worth the money I paid. They are ignoring my emails and they keep telling me the manager does not deal with this matter, its the 'after sales' team, which they are never available. I still do not have my agreement with big motoring world, only my finance. BIGGEST SCAMMERS. PLEASE DO NOT IGNORE THIS AS I DID AND NOW IM IN THE SAME POSITION!!!!!!!