So far a terrible experience. Bought the car and within 30 minutes of ownership found issues that I hadn’t spotted during the test drive. Brakes squeak at low speed independent garage has diagnosed poor fitted pads. Front camera doesn’t work probably linked to the point 4. The car is haemorrhaging washer fluid from the near side front bumper again this will probably be linked to point 4. Whilst waiting for the after sales team to respond I’ve had the vehicle inspected by an independent garage who have confirmed the above faults and also found that the car has been involved in an unrecorded collision to the near side front area and have identified a very poor repair job. Not what you would expect when spending almost £30k on a car that apparently has been through a thorough inspection prior to sale. Still waiting for a response from the after sales team. How bad can a company be if the complaints team are to busy to respond. ***Update July 2023 following this review the car has been returned to Big Motoring World twice to have the relatively minor issues rectified. Now the car has developed a major fault. Ad blue device has malfunctioned and the car is on a countdown to when it will refuse to start. No response to my latest email to the support email. Have tried using the warranty and they want me to use garages that can’t fit the car in for nearly two weeks by which time the countdown will have expired and the vehicle will not be able to drive to the garage. This has been the worst buying experience and is looking like the most costly mistake I have ever made. ***Further Update it took 12 days for Big Motoring World to respond to the latest query and the best solution they have offered is to book the vehicle into their workshop on 3rd August for diagnostics (a wait of 1 month after reporting the issue) whilst waiting for this appointment at my own expense I have had the vehicle inspected by both Jaguar Landrover and an independent garage. Both garages have diagnosed the same 2 faults and parts required to fix the faults. The cost to repair will be over £1600. In an attempt to rectify this swiftly I have provided these reports to Big Motoring World so that they can order the parts and complete the repairs on the booking date. The response from Big Motoring World is that they dispute the diagnosis from both garages claiming that these garages are trying to upsell their services. They have refused to order any parts stating that after my appointment on 3rd August I will have to wait for another available appointment to have the repairs completed. This will most likely mean a wait of another 3 to 4 weeks. The car is currently on a countdown with less than 400 miles left before it will fail to start. This means I will have no vehicle until repairs are completed. I have had the car now for only 8 weeks and only one of those weeks has been without any faults on the car yet Big Motoring World refuses to accept the car back as a return. Please avoid this cowboy outfit at all costs.