They are so bad , please people don’t buy warranty from them , they are bigger scammers , lying to people , I bought the warranty from the and the guy from bluebell hill sale assistant , encourage me to buy the warranty he told me that it covers everything literally everything, apart from , wears and tears , and now I need my led strip light pack to change , and they told me to go the garage and get the diagnostic and report I did that ad send them the report and they replied to me that they won’t go further because it doesn’t cover apparently, they are big scammers