Never buy a car from Big Motoring World! Why?
We bought a 2020 Kia Sportage model vehicle on March 10.
We bought the car using a loan, and a discount was made on the sale, which was reflected in the monthly installments as £15. A discount of 15X48 months, i.e. 720 pounds, was made. But later we realized that there was no discount and if we had accepted the first offer, we would have paid more than the market price for the car.
We bought their own product, Gard X (paint polish insurance), insure the vehicle. But at the end of the first week, we decided that this insurance was unnecessary and wanted to cancel it. But they said that this insurance was assigned to the vehicle, so they could not cancel it. However, they did not inform us about this before the sale of the vehicle.
Before the sale, we were told that the vehicle's 7-year warranty offered by Kia continued for another three years. But after the sale, we learned that since the vehicle had never been to the Kia service, this car was actually largely out of the scope of this warranty.
In addition to these problems, we saw that the company whose professionalism we initially trusted did not act professionally at all, and that the service provided quickly and professionally when purchasing the vehicle did not continue after the vehicle was sold. We had difficulty finding an interlocutor throughout the process, and we still have difficulty. Unfortunately, we have completed the sales transaction, which we could have abandoned if we had received accurate information about the Kia warranty and service status before the sale. We later learned that we were deceived and even tricked regarding the price offer. It was a very bad experience for us.
8 months ago
Big Motoring World has a
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