BIG MOTORING WORLD SCAMMERS I recently had the displeasure of visiting Big Motoring World, and unfortunately, my experience was far from satisfactory. From start to finish, it felt like a comedy of errors and a lesson in how not to run a dealership. First and foremost, the customer service was abysmal, the staff from the Peterborough Werrington branch will try to be more of a mate on a night out, then being professional at their jobs. The staff seemed more interested in chatting among themselves than assisting customers. To make matters worse, the car I purchased was faulty. It was as if they were hoping I wouldn't notice the internal issues, but it became apparent the moment I started driving away the engine light was coming on, and the coolant was leaking. Instead of owning up to their mistake, I had to really fight and constantly chase them for my money back, leaving me with no car and no money for over a week. With being self-employed, this was particularly distressing as I had a family and kids to look after, with no income. Take a tip from me if it’s only been 30 days from purchase and they ask to repair the vehicle, say NO the warranty repairs are a joke and they want you to say yes as the car then goes over the 30 days of initial purchase, past this, then you are no longer eligible for a refund and still left with a faulty vehicle with no hope due to your consumer rights now invalid. And believe me, the situation is incredibly inconvenient and stressful as it is, but the staff who work there simply don’t care if you are on the streets because of it, so RUN while you can its important to mention I was lucky enough to have the faults in the first month as many can experience this in month 2 or 3. Furthermore, the pricing was exorbitant considering the lacklustre condition of the cars. It felt like they were trying to pass off lemons as luxury vehicles, hoping to turn a quick profit without any regard for customer satisfaction. To top it all off, after taking the faulty vehicle I had to my local garage, which has been trusted by my family for years and years, he explained the car needs a new head gasket and new engine!  With other faulty issues, the list goes on… He wasn’t wrong. Infact, as a day later, the car broke down while driving back to my home, only 3 days after purchasing the vehicle this is SICKENING from the big motoring world after spending £21,000 !!! They do not do the “200 point check” on the cars, and they will make you feel like the car is ready to go. Just be wary when you get 2hrs into your journey with your new pride and joy. Something will go wrong. I have spoken to many people since my experience in which everyone has had the same problems when buying from the big motoring world. When I eventually got my car taken back to the local big motoring world branch which they were reluctant to do, I rang customer services to ask if the car was received at the local branch, to which they replied “Oh yes, the Mercedes, would you like to buy that car from us?” The staff honestly, don’t have a clue from left to right with no experienced in customer service. In conclusion, my visit to Big Motoring World was a complete waste of time. I would strongly advise anyone considering purchasing a vehicle from them to think twice and explore other options. If you respect your mental health, steer clear of this establishment. I will be expecting compensation for the experience I have encountered and if this review is not taken seriously this will be posted everywhere.