As a former sales person these people are nothing but hyenas, thieves, dishonourable people Enquired about a car, went, saw it all good until then I specifically said that I have my own finance agreement, they didn’t like it, repeatedly said it’s better if you do it through their own, despite being higher APR so 9.9% vs 12.9% their, they all say is better because some stupid excuse, they put a fake act like they are highly regulated will repeat that they are FCA regulated and so to make you believe that they are actually legit and not lying thieves. (Fool me once shame on you fool me twice shame on me) Problems arise: guy talking over me at all times, not letting me say anything, interrupting me mid-sentence without even apologising when I specify that I do not want, any Gardshit or Protection or god knows what stupid thing they said YOU DONT UNDERSTAND; LET ME EXPLAIN IT TO YOU AGAIN I had to accept it so we can move to next stage otherwise I would be there all day, I clearly said I have no intention on buying their add-on, FCA doesn’t encourage force sale, if you are so FCA regulated, Why you force people into buying he then said just sign here, it doesn’t matter what it is just sign, word by word said that, let me see what I am signing, I said he said oh just that you are happy with the car purchase, Me: fine let me sign without checking, checked later as I got home, signed that I am happy that my car has been previously used as a rental after specifically specified that I do not want my car to be more than 1 owner as advertised and they promised me that it’s just 1 owner, now you know how rentals are treated. My fault for believing a used car sales person and not verifying before buying I would say if you really have to buy a car from here, be extra assertive, or preferably a lawyer or these people will eat you alive, lie about car condition, history, ask you to sign without reading, beware they are highly trained to deceive and lie you, they know all the tactics they are, one is to disappear from the desk for as many times as possible to make you feel tired and impatient, this way you are more agreabile, and not paying much attention, they will use the excuse that they just need to speak with a manager to give you a good deal and they come back late because always the manager was busy, by that time you getting impatient and you wanna go home, then they ask you to sign stuff In hopes you don’t check, which they fail to disclose, and because you are tired you don’t realise you are being ripped or BEWARE READ CAREFULLY before signing anything, otherwise you will end up like me Then horror continues, I found out there has been an outstanding recall regarding the vehicle meaning it could of had major issue and no one would of known