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Craig
Worst experience ever. Sold my wife a car that was not fit for purpose. Door locks didn't work Key didn't fit the door Drivers front door a different colour to the rest of the car as well as the drivers inner sill the front bumper and the A pillars. Seats didn't lock in place and folded on you when driving. Clutch was screaming when pressed in. The first day driving the wipers didn't have blades left on the wipers and we had to replace them immediately due to heavy rain this was missed on the mot. As well as a faulty seat Tyre pressure fault even after setting the pressures to the right specification. The car was over due a service we were told " it was one of the few that slipped though the net " they booked the car in the following Sunday for it's oil change while in the technician noticed the clutch issue and reported it ,and was unable to diagnose anything else as it wasn't booked in for it. this was withheld information to us a few days after we reported the same issues, Imagine knowingly sending a defective vehicle out at the risk of imminent failure? Absolutely disgusting service Took the car back within the 14 days only to be told that the refund would only be given on the grounds "By accepting this refund you are confirming that no further claims shall be brought against Big Motoring World or any of its associates in respect of this matter." So you BIG MOTORING WORLD Have left me almost -£2000 in deposit and fees And won't accept responsibility for it So it's off to my legal team it is then ........ Personally anyone reading this AVOID AT ALL COSTS I would in my professional opinion I would describe the car as a unrecorded accident damaged Irish import with faults missed on the preparation and MOT. I didn't want to write this negative review but you leave me no choice. You have put me and my wife off ever using a used car supermarket ever again If I could give zero stars I would.
6 months ago
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Big Motoring World has a 2.9 average rating from 384 reviews
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