I've recently bought a car from this company and am generally pleased with it, however, some stuff you should know: 1. Don't be in a rush. My cash purchase was very straightforward - part exchanging my old car - but the whole process took in excess of 4 hours. The sales room was practically deserted, so God knows how long it must take at a weekend when it's crazy busy. 2. I was quoted a price for my part-exchange beforehand on the phone and when it came down to the nitty gritty, a reduction of £2,000 was offered. My part-ex (5 years old) was immaculate and there was nothing wrong with it mechanically, 1 owner from new, FSH etc. but I was told that they had to respray every panel that had a stone chip, no matter how minor. The resprays are done on site by their own employees. 3. Hard sell on the very expensive GardX external/internal waterproofing system which comes with a bag of products to keep the treatment relevant, except my new car did not have one and subsequently obtaining what should have been in with the car in the first place turned out to be difficult. Incidentally, I quibbled the original price and obtained a discount but there are still much cheaper products out there that do the same and can be bought independently. 4. The extended warranty doesn't cover 'wear and tear', but is worth having. Again, it's expensive but then so is a replacement engine if it goes bang. The standard 3 month warranty that very car comes with is almost not worth the paper it's written on. 5. Staff I dealt with were very friendly and helpful, but then they want you to buy their vehicles. Also, there was a hard push for a personal review to be submitted by a couple of people. It's clear that they are rewarded for good reviews. 6. ALWAYS read the small print. The sales people do try to rush you through this bit. Being cynical....!