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Owen
Where to even start, their warranty app is nothing short of terrible, half the functions don't even work full stop like trying to upload a photo, and they straight up ignore your claims when you even report them. I was completely mis-sold a warranty by Big Motoring World as they lied about what it covers, made a claim not even 2 months after buying a vehicle just to be told the part isnt covered under warranty, the vehicle is at 43k miles and 4 years old and the part isnt supposed to need replacing until 60k miles or 10 years. Their salesman explicitly told us that this part was covered under warranty before buying which was a lie. DO NOT BUY ANYTHING FROM BIG MOTORING WORLD CAR OR WARRANTY, they sell cars with hidden issues which will come to light within a few months of you buying the vehicle and then you will end up forking out hundreds or thousands from your own pocket as they find a way to get out of anything that their warranty is supposed to cover. They will never provide you a copy of the 200 point checks that they claim they do on each vehicle because this would tell the real story about the true condition of the car before buying, they claim these checklists are only seen and used by the engineer and they dont keep copies, this is a complete lie however as they would be leagally required to keep documentation like this for around 7 years, i work for a main dealer myself and know this is the case. Scamming joke of a company STAY WELL AWAY.
4 months ago
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Big Motoring World has a 2.9 average rating from 384 reviews
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