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Ray Munchin
Had a lucky escape today after visiting the Enfield branch to buy a car! Had a good look around the car before I met the salesman. NS Inner wheel arch cover was broken with some of it missing! Small rust patch by rear window. Advisory on MOT for a cut in the tyre! Car was a 2019 Alfa Romeo Giulia Veloce on sale for £19900 plus some kind of RIP off admin charge! Proceeded to reception and was told to sit and wait for my salesman who arrived promptly. I told him I had looked around car and pointed out the obvious faults I had found. I also asked why I should pay a £300 admin charge when I was paying by debit card and they merely had to take my money and transfer ownership online and was told it covers the 200 point vehicle check etc! Well if it had been through a 200 point check it would not be up for sale with the obvious problems I found immediately! I did say I would still be prepared to take the car straight away and fix the problems myself pointing out I was a cash buyer with immediate funds to transfer but they would not even reduce the price by £200!! Luckily I did not pay a £99 holding deposit as I see from the many bad reviews it is almost impossible to get this refunded. The salesman got a manager who was adamant that despite the faults there would be no reduction in the price. I said to my wife it was time to go and we both walked out! We never even got to test drive the car and after reading the many bad reviews for this GREEDY! uncaring company I can now breathe a sigh of relief that I never became one of their victims! Had anything gone wrong after purchase it seems you are on your own and any warranty agreement add ons they try to force on you for a few £1000 with them is more useful as toilet paper! PLEASE READ BAD REVIEWS! Plenty of reputable places to buy a car from of which this is not one of them. We had a lucky escape due to their PURE GREED! and walked away. I would advise any prospective buyers to do the same or better still AVOID AT ALL COST! You have been warned. If you now buy a car from them you deserve every bit of the poor service and loss of your hard earned money you will receive. THEIR PURE GREED WILL BE THEIR DOWNFALL!!
3 months ago
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Big Motoring World has a 2.9 average rating from 384 reviews
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