Avoid this dealership at all costs! I purchased a £20,000 BMW that’s less than 5 years old and had less than 50,000 miles on it. Within 5 months, the car experienced a breakdown due to a faulty crankshaft pulley. Despite purchasing their expensive extended warranty they declined my request for repairs after asking me to take it to the nearest garage and advised an 8-week response time for my complaint. Furthermore, their warranty phone line has extremely long waiting times, you’ll be waiting an average of an hour for each call and I’ve had to make several. I strongly advise steering clear of this company to prevent similar frustrations and inconveniences.
3 months ago
Big Motoring World has a
2.9
average rating
from
384
reviews
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