Do NOT go to Big Motoring World. When they are selling a car to you they will treat you amazing but as soon as you buy it their after sales is absolutely shocking.
I had my car 2 days and the engine light came on, was told I needed to pay for a diagnostic check, took it back to where I brought it from and made them put it on a diagnostic they have there. They wiped all the codes and claimed the engine light came on due to it being bump started by previous owner. Fast forward 5 weeks and the light comes back on. Took it to a mechanic who put it on a diagnostic machine and told me the code that appears shows a fault with the adblue pump. He checked under the car and also advised that the adblue tank had a crack in it, that has been there awhile as it has crystallised and corroded. Cost to repair near £1000!
Go back to big motoring world and ask what the 200 point check actually does and the MANAGER couldn't even tell me! Then told me he would raise a ticket and make another manager aware and try and get me a courtesy car until my car is fixed. Didn't hear anything so called them and the other manager had no idea what I was talking about.
Then had them email me (couldn't be bothered to call me) to book the car into their Snodland branch so they can do their own diagnostic check (want to palm me off clearly). I advise I am a mother of 3 and have another one on the way and having a car is vital for my day to day and they refuse to give me a courtesy car even as a good will guesture. Would rather see a mother of 3 stranded.
They DO NOT want to help you once they have sold you a car, they shouldn't even bother offering an after care service. It's a total disgrace and caused me unnecessary stress to a pregnant mother. AVOID them at all costs. They honestly aren't worth it.
They also nearly cost me an £80 fine with DVLA because they "forgot" to put my old car into trade. Absolutely appalling. DONT TRUST THEM!
3 months ago
Big Motoring World has a
2.9
average rating
from
384
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.