Disappointed with the Experience I recently purchased a Tesla Model 3 Long Range from Big Motoring World, and I must say, I regret my decision. As a first-time buyer from a large dealership, I made the mistake of assuming that a company with such a big name would be transparent and reliable. Unfortunately, that wasn’t the case. From my experience, I urge potential buyers not to trust everything that’s advertised or shown by their sales representatives. They play mind games and do their best to hide crucial details about the vehicle. I trusted them, thinking that a reputable company wouldn’t deceive me, but I ended up feeling misled. Be cautious, do your own research, and don’t fall for the assumption that a large company automatically means honesty and transparency. 1. Vehicle Damage and Unprofessional Repair: Upon close inspection, it is evident that the vehicle was involved in an accident, which was never disclosed to me. I provided proof of repainting marks on the windows, under the boot, and around the window edges, as well as inside the charging port. The rear red light is cracked, and there are several hidden cracks on the body, indicating poor-quality repair work. Additionally, the rear camera is blurry, which suggests that the painter neglected to properly clean it after completing the work. None of these issues were disclosed during the sale, and it would have been impossible for me to detect them in the short time available before the purchase. 2. Missing Boot Lock: The boot lock is completely missing. Before the sale, I was told that there was a minor issue with the lock, which could be easily repaired at an independent repair center. However, it was not disclosed that the lock itself is missing, further indicating the vehicle’s involvement in an accident and their failure to properly repair it before the sale. 3. Faulty Parking Assistance: The parking assistance system is not functioning. I was falsely informed that the warning signs would disappear after driving a few miles, but this was not the case. The problem persists, and it appears they were unable to fix the parking assistance after the accident. 4. Battery Range Misrepresentation: The vehicle was advertised with a battery range of 348 miles, but the actual range limit is only 284 miles. While I understand that electric vehicle ranges may vary, there is a significant discrepancy here. This misleading advertisement seems designed to deceive customers, particularly those with limited knowledge about electric vehicles, like myself. 5. No Vehicle Log Book Provided: I was not given the vehicle's logbook at the time of purchase. It became clear after the sale that the vehicle had been previously used by multiple drivers, including rental companies. This crucial information was withheld until the end of the transaction, further diminishing transparency. 6. No Fob Key Provided: I was only provided with a card key, not a fob key, and this was never disclosed prior to finalizing the sale. By the time I realized this, I was already committed to the purchase, and it was too late to back out without significant inconvenience.