Awful company!! Once they have your money, they are not interested.
The sales team are pushy for a start.
Firstly, they sold me a car which had no log book to which i had to pay £25 for. Driving the vehicle home black smoke was coming out the back and a day later the engine light came on, I called them and they told me to take it to a local garage to get a diagnostic test done, which costed me £48. It came up with 8 faults... I reported it to BMW and asked to return to which I am well within my rights (30 days). They advised I had to take it to one of their garages for another diagnostic test - what was the point in having the local one in the first place, its such a waste of my time!! Not only that the nearest garage is an 1.5hrs from me... this costs me time and money and anyone with
a young family, working full time know this is a massive inconvenience. They close at 5pm and are not open on weekends! Great! So I have to take a day off to drop it off to them and as a contractor this costs me not to mention diesel. I know they sold me that car know it was faulty, they just cleared the engine light and I know they are going to make it very hard for me to return the car. Honestly please consider before purchasing from them, once you have the car its your problem and they will not make things easy for you. I will never deal with them again and urge anyone considering it to think twice as cars are not cheap and when you get a faulty its not only expensive, but stress you just don't need.
2 months ago
Big Motoring World has a
2.9
average rating
from
384
reviews
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