I was coerced into purchasing a Nissan Leaf for £9,300, but fortunately, my husband stood firm when they tried to pressure me into buying unnecessary add-ons. The entire experience was extremely distressing. Upon collecting the car on the 25th of September, a system fault immediately appeared on the dashboard. They took the car to the garage for an hour and claimed they had "cleared the fault." After the purchase and the payment had gone through they also said one of the car keys does not work and that I should take it to the Nissan Leaf dealer to get it fixed! I should have realised the red flags then!! I hadn’t driven the car until the 2nd of October, only to find the same error reappearing on the dashboard. I’ve since sent an email demanding that the car be rejected and that I be issued a full refund. I’ve repeatedly informed them that under the Consumer Rights Act 2015, I have the right to reject a vehicle that displays faults and to request a full refund. Given that the car has repeatedly shown system errors, I am invoking my legal rights and requesting an immediate refund. The ongoing issues with this vehicle demonstrate that it is not of satisfactory quality, and the dealership has failed to adequately address my concerns. To make matters worse, I am still paying for car insurance on a vehicle I cannot use. I am paying for a defective product that should never have been sold to me in the first place. UPDATE: They are now demanding that I drive this unsafe car 40 miles to a service center in Snodland, dismissing my concerns by gaslighting me into believing it’s "just an amber warning light" and safe to drive. I am a vulnerable woman in my 60s who doesn’t drive long distances, and I refuse to put myself in danger by driving a car that was clearly mis-sold to me. I have also cc’d the investors at Freshstream in my emails, yet I have received no written response. I’m now forced to involve my solicitors, as this has been one of the most stressful and distressing experiences of my life. I strongly urge everyone: DO NOT buy from this company! There is even a Facebook group called "Big Motoring World Complaints" with hundreds of people facing the exact same issues. This company is a disgrace, scamming innocent people with fraudulent vehicles.