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Abi
Please please please don’t buy a car from here. I brought a jaguar at the start of October 2024. After just over a week of driving the car the engine light came on. So I got in contact with them and was told someone from warranty would call me. Didn't hear anything for over a week, I sent a few emails and after 2 weeks they booked my car in to a garage. When I went to collect my car I was told by the person that worked on the car that my car had a lot of issues and the issues had been on the car for sometime and the car was cleared by big motoring world so that the engine light wouldn't come on for a short time after I brought the car. A few days later the garage sent myself and big motoring world the report and also advised that I shouldn't be driving the car because it could stop at anytime. They said to fix's everything would be around £3800. After emailing them none stop warranty got back to me saying that they would offer me £2300 to get it fixed and I would have to pay the £2300 first and they would pay me back after. I asked them what type of rubbish is this I just brought the car for 18k where did they think I would get £2300 from and also who would cover the rest of the payment the garage is asking for. Another 2 weeks of me emailing none stop I was told that they would look for a garage that can fix everything for the price of £2300. We're now in 2025 and till now they're claiming they're still looking for a garage for me. I think I have sent about 50 emails in total and all I get back is we're working on it. I can't drive the car and I have 2 young kids so I have to waste money on cabs. Please don't buy from them...due to the stress I have lost so much weight. How they can get away with something like this I will never know but they've messed with the wrong person and I will make sure that they don't get away with this.
3 days ago
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Big Motoring World has a 2.9 average rating from 388 reviews

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