Not only are the staff friendly and knowledgeable and helpful this is one of them situations where you want to think the best of every situation this applies I'm a new I guess you say customer due to my previous introduction to motorized bicycle life and since then when I get to know things personally for my end with every area I'm only so happy and very satisfied I'm wanting to join their team and do what I can our highly recommend blackberry to anybody and I even do I'll place every sticker that blackberry sends me and every package and think of what bike or however I can think of advertising for them this is so awesome man so amazing