Billiards Boutique did well I got the cue on time, I asked a question and it was answered honestly. The cue itself is amazing ! better than anything else I have, and I do own a John Parris custom cue, this cue is streets ahead of it in terms of feel and hit. The wood work is excellent and the cue looks beautiful, especially the bocote wood splices. Great Service ! Thank you Billiards Boutique ... One suggestion to billiards boutique is they post better pictures of the cue or do the youtube videos they used to do a few years ago, its hard to see the entire cue from the pictures posted.