Oder an item, thought I found a good deal and payment made on a friday, then receive multiple emails over the weekend from various persons saying that the item is discontinued and that I need to pay more for an alternative item (when the alternative item is available elsewhere for $80 cheaper). All was offered was 'apologies please pay more' and blaming me that I ordered an item that was 'on backorder' or 'not available' when the company readily admitted in the first instance that they had made the mistake, not me. I asked to escalate to the kind operaitons manager that emailed me upon order placement to thank me for buying local....and...before his reply was received I already had a refund notice from paypal! PS the item was confirmed as in stock prior to placing the order.... Rubbish service, other than from (presumably given the weekend activities) overseas based call centre ready to blame their shortcomings on their customers.