Hi, I wish to highly commend a staff member, Joanne, who serves at the store at Mandarin Gallery. This afternoon, I had a very good shopping experience at the above store. I had already bought a skirt when Joanne noticed I was eyeing a top on my way out. She encouraged me to try it on. Sensing I was rather keen on the fabric & style of that top, she quickly searched for other tops of similar fabrics & designs not yet displayed, urging me to give them a try, saying she always tries on new clothes that come in so she could offer clients her input of the fabric & comfort of each piece. She’s the only sales person I encountered in my years of shopping to possess that proactive attitude. She’s just as pleasant when I didn’t purchase any of the tops offered. I also noticed she didn't rush through a sale at the check-out counter, patiently answering in Malay, a Muslim lady’s many queries. Bimba y Lola’s at Mandarin Gallery’s one of my favourite stores but I’ll definitely shop at whatever branch Joanne’s posted. I wish Joanne every success in her career. She deserves it. Thank you. Regards, Yen Fong