Always a pleasure doing business with Binnacle. They respond promptly to questions, ordering is easy and is always filled and shipped quickly. They go the extra mile to help if you need to change an order too and don't make you feel like you have inconvenienced them. Really appreciate the free shipping for purchases over $100. This alone shows their commitment to keeping customers happy and passing on savings and efficiency. I really respect this and hope it never changes. Ordering from other chandleries usually involves significant (even exorbitant) shipping charges for even small items. Binnacle clearly recognizes how quickly shipping can add up and have made an effort to mitigate this cost. Thank you again.
One request for improvement... I find the website quite slow, often taking some time to move to a new page. I am using a modern computer and have tried different browsers and settings but the problem remains. There is so much inventory on the website I'm sure it's not easy to program but if there was a way to make browsing for items, and switching back and forth to compare them, easier and faster that would be great. Maybe a 'compare' function? I've seen this on other websites and it is very helpful.
Thanks again for the great service.
5 years ago
Binnacle.com has a
4.8
average rating
from
1,665
reviews
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