Let me elaborate: 1) Despite putting the two elements on the charging station, and trying numerous iterations of turning on bluetooth before or after I open the BioStrap app, it is HIGHLY inconsistent in connecting to bluetooth. No other device (wireless speakers, headphones etc etc) that I own have been so finicky with respect to connecting to bluetooth (I have an iPhone 7+ FWIW). So my experience has been HORRIBLE trying to get the strap to connect. It's beyond frustrating, as I actually like seeing some of the stats . So far I've owned this for just over a week, and it's worked / connect for like 3 days and no luck since then. The app keep saying to turn on bluetooth, and this is while bluetooth is on! 2) The plastic wrist strap is beyond frustrating. Just putting it on is like engaging in minor surgery. I own a Whoop strap and it takes less than a second to put on (as it should) and kicks the Biostrap's ass with respect to functioning (i.e. it consistently connects to Bluetooth, and is easy to incorporate into daily living - you know basic stuff like putting it on quickly). The biostrap design (the actual strap), falls flat on it's face when you have to fiddle with the strap for 30-60 seconds to even get it on. Hope that's helpful feedback. Enjoy! Because I'm not.