I really believe that Biovea are a scam company. Wrdeeed my goods on 7th September. They have yet to arrive. I tried emailing them through the email address that I had used to order but was sent a link to another address to deal with the issue. This link was only their website marketing page. I have had several texts (probably from scam delivery companies) to say that my product will be delivered soon. When I press on the link for the delivery details I am told that it is a scam site. I got a text today to say that my product is being sent back to sender. NEVER EVER US THIS SITE. They are unscrupulous scam artists who steal your money and do not deliver a service. THEY SHOULD BE REPORTED TO THE APPROPRIATE BODY