I have to write an apology to this company. I ordered a product from them that can only be imported from the US which took forever to be delivered. I wrote a bad review because I thought it would never arrive even though they had sent and a response to my emails saying it's delayed because of customs and Covid19. It arrived today just like they said. So people be patient you will get your to order, but it might take many weeks more if it's coming from the US. However, the company would do better to respond to people in person and set up a customer service number.