1 star: Bad Just now If there was a 'zero stars' review, Biovea deserves it If there was a 'zero stars' review, I would be all over it. This company claims to deliver within 5-7 days. I placed an order on 16 June and today, on 5 August, their delivery agent knocked on every neighbour's door as though it was a drugs raid until they found someone to answer, in the middle of a pandemic when you are only supposed to deliver to the person named on the packaging. I had been in touch with their Customer Services department (should be renamed: 'customer is always to be put second to company policy services') about 4 times during this time to ask where my order is. Company policy dictates that they cannot assume a product has been lost in the post until after 72 days. They use UPS as their shipper, which in my experience is ALWAYS a bad start. Slow, rude and untimely. So, just touching EIGHT WEEKS later, my supplements arrive with a neighbour. If you would like your supplements within a normal time frame, don't order from this company. If you have an urgent need for whatever it is that you are ordering, don't order from this company. If you expect decent customer service rather than a robotic and inflexible answer to your well-founded complaint, don't order from this company. Ordering from Biovea is a leap of faith that just isn't worth taking. They are absolutely rigid about adhering to their policy of 'it can only be refunded after 72 days if it doesn't arrive because until then we don't consider it lost, and even then it will take a further 15 or so days to reach your account....' AND they use UPS, which is a bad thing from the outset. I will not ever order from them again and would strongly recommend that you find what it is you need elsewhere or prepare to be very disappointed.